Terms of Service

Last updated: March 3, 2025

1. Introduction

Welcome to Statflow. These Terms of Service ("Terms") are designed to be clear and fair, explaining your rights and responsibilities when using our platform.

2. Using Our Service

Statflow is a data analytics platform that helps you understand and gain insights from your data. We strive to provide reliable, secure, and powerful analytics capabilities while respecting your privacy and data ownership.

2.1 Your Data Rights

• You retain full ownership of your data
• You can export your data at any time
• You can delete your data permanently
• We only process your data as instructed by you

3. Fair Use

We trust you to use Statflow responsibly. This means:

• Not attempting to break or compromise our systems
• Not using our service for any illegal purposes
• Respecting the privacy and rights of others
• Not attempting to exceed your plan's usage limits through artificial means

4. Privacy & Security

We take data protection seriously. We implement industry-standard security measures and follow best practices for data protection. For detailed information, please see our Privacy Policy.

5. Service Availability

While we strive for 99.9% uptime, we can't guarantee the service will be uninterrupted. We'll communicate planned maintenance in advance and work quickly to resolve any unplanned disruptions.

6. Billing & Cancellation

We offer transparent pricing with no hidden fees. You can cancel your subscription at any time:

• No long-term contracts required
• Cancel directly from your dashboard
• Refunds are provided for annual plans on a prorated basis
• You can export your data before cancelling

7. Changes to Terms

If we need to update these terms, we'll:

• Notify you at least 30 days in advance
• Highlight significant changes
• Never retroactively change the terms that apply to past use
• Provide an opportunity to review and accept the new terms

8. Contact Us

If you have any questions about these Terms, please contact us at legal@statflow.com